Besana Error Codes

  Light Signals 

Behavior

Solution
The on/off button lights up continuously. The machine is ready for use.
The on/off button flashes slowly The machine is warming up or performing a procedure.
The on/off button flashes quickly The machine is overheated. Brew a cup of hot water to cool down the machine.
The descaling light and the on/off button light up continuously. You have to descale the machine. Follow the instructions in chapter ‘Descaling the machine.'
The descaling light flashes slowly. The machine is descaling.
The 2-cup light and the on/off button flash slowly. / The 2-cup light lights up continuously and the on/off button flashes slowly. The machine is programming the amount of coffee to brew. Follow the instructions in chapter ‘Using the machine’, section ‘Adjusting the coffee volume’. / The machine is brewing two cups of coffee.
The ‘water tank empty’ light lights up continuously. The water level is low. Fill the water tank with fresh water up to the MAX indication.
The warning light lights up continuously and the on/off button goes out. The coffee grounds container is full. Empty the coffee grounds container while the machine is on. Make sure that the warning light flashes before you reinsert the coffee grounds container.
The warning light and the on/off button light up continuously. The coffee bean container is empty. Refill the coffee bean container.
The warning light flashes quickly. There is no water in the internal circuit. Turn the control dial to the hot water icon and let hot water come out of the machine until the water flows continuously. See chapter ‘Preparing for use’ section ‘Heating up the machine’. Follow steps 3 and 4.
The warning light flashes slowly. "The brewing unit is not correctly inserted, the coffee grounds container is not inserted, the maintenance door is open or the control dial is not in the correct position. Make sure the brewing unit and coffee grounds container are inserted correctly, the maintenance door is closed and the control dial is in the correct position. If you cannot take out the brewing unit or place it back, switch the machine off and on again.
The lights flash slowly and simultaneously. "The machine is out of order. Switch off the machine for 30 seconds, then switch it back on. Try this two or three times. If the machine does not reset, contact the Gaggia Consumer Care Centre in your country.